Our Process

have a look at how we work

What to expect when we’re designing your bespoke bathroom.

1: Get Inspired

Start by visiting our showroom to browse the displays and see the wide range of products available to you.

Spend time with our advisers to talk about your specific ideas. It’s a good idea to call first to make an appointment so we can dedicate an expert to you.

2: Your Consultation

Book an appointment with one of our designers to discuss your specific room, we’d recommend at least half an hour so we get a good understanding of your needs.

Bring along detailed plans or measurements.  We can discuss the products available within your budget range that can help you to realise your vision.

Once preliminary ideas have been discussed and we have provided you with an outline on costings we will then arrange a site visit to see the space in context and carry out a site survey. We’ll check on your existing plumbing arrangements and take precise measurements to ensure a smooth installation.

3: Bespoke Design

With a full brief and knowledge of the site, we’ll prepare our bathroom design using the latest 3D software and finalise your pricing. We’ll invite you back to discuss the proposal, complete with estimated timings. Depending on the work involved, projects usually take between 10 and 18 days to complete.

4: Schedule Delivery

When you are utilising our installation services delivery will be arranged via our bathroom installers in line with the schedule of works.  For supply only clients’ delivery of bathroom equipment will be arranged for a date and time convenient for you (typically 2-3 weeks from sign off of plans), although we can usually deliver more quickly.

5: Fitting & Installation

To attain the perfect finish, we’d recommend our installation services as our fitters are familiar with our product and are multi trade reducing the number of workmen within your home during the refurbishment. Once your plans are finalised and products specified to your exact requirements, we’ll agree a convenient date to start. You’ll get an order acknowledgement from us, and then all you need to do is sit back and let us do the work.

  • Contact us today to book an appointment with one of our designers.

    Call 01932 255465, Email or use our contact form and our team will be in touch.
  • Our process to your perfect bathroom

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  • What people say

    "We were very impressed with the quality of work, your manner and your ability to handle a nosy 3 yearMr P, Chertsey

    “Thank you so much for a beautiful cloakroom refurbishment.  It certainly is a vast improvement on what we had before.”Mr and Mrs B, Shepperton

    "We have also had endless praise from both our friends and family on what a terrific job you have done"Mr and Mrs H, Shepperton

    “Everyone is delighted with the bathroom and would like pass on their thanks for all your hard work"Mr and Mrs T, Weybridge

    “Both my wife and I are very pleased with the bathroom and also the time and attention you spent withMr and Mrs E, Isleworth

    "What was once a pokey and dismal room has now been transformed beyond all my expectations"Mr B, Laleham

    “We just wanted to say a very big thank you. We love our new rooms which have been created toMr and Mrs F, West Molesey

    "We decided to proceed to installation, with Sanctuary Bathrooms, because we felt that we could trust you, with your friendliness,Mr and Mrs B, Weybridge, Surrey

    "We are delighted with our shower room, its concept has worked very well particularly given the limited space"Mr and Mrs S, Shepperton

    “Thank you so much for a beautiful cloakroom refurbishment.  It certainly is a vast improvement on what we had before.”Mr and Mrs B, Shepperton

    “Thank you both for your help, patience and efficiency when organizing our cloakroom and bathroom."Mr and Mrs N, Esher, Surrey

    “We are very pleased with the outcome. The installation was carried out with the utmost care and skill"Mr and Mrs K, Addlestone

    “Many thanks for the wonderful bathroom that you’ve created for us, even better than we could have hoped"Mr T, London

    "So impressed by your professional and friendly service. Very many thanks to you all."Mrs A, Esher

    "Very pleased with our finished rooms, both have the 'wow' factor.  Lots of complements from famiy and friends."Mr and Mrs H, Ickenham

    "Attention to detail and the first class workmanship for which we are very satisfied."Mr and Mrs D, Shepperton

    "I have never experienced such an entirely professionally managed building project. Quite simply – we love it!!!”Mrs S, Shepperton

    "Thank you again for your good humour, nothing was too much trouble, and excellent service.”Mr and Mrs L, Walton on Thames

    "The work team were both fun & professional, leaving my flat tidy & clean daily was a huge bonus"Mrs B, Weybridge

    "Dan & Emily's personal approach gave us confidence that you would do a good job.  Richard was excellent, we areMr A, Weybridge, Surrey

    "Nothing was too much trouble for you and the work was carried out in a truly professional manner by yourMr W, Addlestone

    "Bathroom fab.  Richard did a great job.  SOOOO much easier having one person doing all of it instead of worryingMr & Mrs M, Sunbury on Thames

    "Confidence inspired by their professionalism, flexibility and friendly service"Mrs S, Ashford

    "The standard of workmanship was excellent – beyond our expectations."Mr and Mrs J, Walton on Thames

    “The showroom reflected our taste, the 3D plan view was very helpful in showing what to expect"Mr and Mrs M, Weybridge

    "Attention to detail and the first class workmanship for which we are very satisfied."Mr and Mrs D, Shepperton

    "I can honestly say that when he left the house at the end of the first day it was cleanerMrs A, Middlesex

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